If you would like to return an item to us please notify us of your intention to return an item by either e-mailing us at firstname.lastname@example.org or filling in a Contact Us form.
Please provide us with your order number and the reason for returning the item. Then repack your item in its original packaging with labels and tags still attached. Make sure you include a copy of your original delivery note/ invoice inside the parcel. We require this to make sure we can apply the credit.
Use the pre-printed returns label (UK orders only) and stick it on the front of your parcel, then send it through your local post office.
We reserve the right not to credit a return if the correct paperwork is not enclosed in the parcel. Please post the parcel back to us and make sure you obtain a receipt as proof of postage from the Post office as you will need this as your proof or return.